Privacy Policy

PLUMB TYME PLUMBING INC (“Plumbtyme”, “we”, “us”) operates the online store at plumbtyme.shop. This policy explains what personal data we collect, how we use it, and the rights you have. We are the data controller for the personal data described here.

Information we collect

• Order information: name, shipping and billing address, email and phone number you provide at checkout.
• Payment information: payments are processed by our third-party payment providers. We do not store full card numbers on our servers.
• Contact information: details you submit through our contact or bulk-order forms.
• Technical data: basic device, browser and usage data collected through cookies and similar technologies to operate and improve the site.

How we use your information

• To process, fulfil and deliver your orders and provide customer support.
• To send transactional emails such as order and shipping confirmations.
• To respond to enquiries you send us.
• To meet legal, tax and accounting obligations.
• With your consent, to send occasional marketing emails. You can unsubscribe at any time.

Legal bases (GDPR)

Where the EU/UK GDPR applies, we rely on: performance of a contract (to fulfil your order), legal obligation (tax and record-keeping), legitimate interests (to secure and improve the store), and consent (for marketing and non-essential cookies).

Sharing your information

We share personal data only with service providers that help us run the store — payment processors, shipping carriers, and email and hosting providers — and only as needed to provide their service. We may disclose data where required by law. We do not sell your personal data.

Cookies

We use essential cookies to operate the cart and checkout, and optional analytics cookies to understand site usage. You can control cookies through your browser settings.

Data retention

We keep order records for as long as needed to fulfil orders and to meet legal and accounting requirements, after which they are deleted or anonymised.

Your rights

Depending on your location, you may have the right to access, correct, delete or port your personal data, to object to or restrict processing, and to withdraw consent. Under the California Consumer Privacy Act (CCPA), California residents may request access to or deletion of personal information and may opt out of any “sale” of personal information — we do not sell personal information. To exercise any right, email support@plumbtyme.shop. You may also lodge a complaint with your local data protection authority.

Children

Our store is intended for adults. We do not knowingly collect personal data from children under 16.

Contact

PLUMB TYME PLUMBING INC, 6246 Michael Street, Jupiter, FL 33458, United States. Email support@plumbtyme.shop · Phone +1 0481269116.